Our collections
Featured Products
Our New Products
OUR COMMITMENTS
Delivery times
Fast delivery and
reliable
Free in-store pickup
Secure payment
Payment in installments
Free returns under certain conditions
Areas served
Delivery to Europe
& DOM-TOM
International logistics
Customer Service
Accompaniement
fast & human
Support by chat or phone
DO YOU HAVE ANY QUESTIONS?
Our team is here to support you every step of the way
Orders placed Monday to Friday before 2 p.m. are shipped the same day.
Orders placed after 2 p.m. are shipped the next morning (excluding weekends and public holidays).
Orders after 2 p.m. on Fridays are shipped the following Monday.
As soon as your order is shipped, you will receive an email with a tracking link . You can also access tracking from your customer account on our official website.
Right of withdrawal
You have 15 days after receiving your order to return an item to us, provided that:
• The product is in its original packaging
• The product has never been used or damaged
• The product is complete and intact
Return costs are the responsibility of the customer, except in the cases stated below.
Yes, we deliver to Europe and worldwide:
• Chrono Classic Europe: 2 to 4 working days
• Chrono Express International: 1 to 5 working days depending on the country
• Colissimo International: 3 to 10 working days (home or relay point if available)
Deliveries to relay points are only possible for standard packages.
Bulky or heavy products can only be delivered to your home.
Yes, a tracking link is sent to you by email as soon as your order is shipped.